aimn NZ AU

If your purchase has not arrived within the expected delivery period, please email us at <a href="mailto:hello@aimn.com">hello@aimn.com</a>When your order was shipped you got a confirmation to your mail with a valid tracking link to the delivery company we used. In checkout, before confirming order, you was able to pick how to get this delivered.&#xA0;You can always contact the support team from either NZ post, AU post or DHL express for more information or details.&#xA0;

If your purchase has not arrived within the expected delivery period, please email us at hello@aimn.comPlease also check the courier's website, as any delays will be noted there along with estimated delivery times.Shipping within NZ via CourierPost typically takes 1-5 working days for delivery.For international orders, delivery can take up to 12 working days via NZ Post's standard shipping service for your country.If your parcel has not arrived and is more than 5 working days overdue, we will initiate an investigation with the postal service. Rest assured, we will ensure you receive your purchase, even if we need to send a replacement!

My parcel hasn't arrived yet, what do I do?

Shipping & Deliveries

FAQ – Everything You Need to Know!

NEW EMAIL ADDRESS TO OUR CUSTOMER SERVICE TEAM

Shape Collection

Current Updates

Return policy AU

Return policy NZ

How will my return be processed for a refund when a gift card was used?

Do you offer size exchanges?

Can I return different orders in the same package?

I can see that my return has been delivered, when will it be processed?

Can I return sale items?

Where is my RMA? (NZ customers)

Can I return web order in any of your stores?

Returns & Exchanges

Can I cancel my order?

I haven't received an order or shipping confirmation?

I ordered the wrong size/style, can I update my order?

When will my order be sent off?

My order

How does Afterpay work?

Payments

Are these sweat proof or to be considered as casual clothing?

Are the tights squat-proof?

Why are they called seamless tights when they have seams?

Swimwear sizes

Do you have maternity tights?

Can you please tell me where you products are made?

Are all your tights full-length?

Can I return underwear?

Products

Where do I find size info?

Do you sell plus size tights?

An item that I love and can’t wait to buy in my size is out of stock, how long will it take for it to be back?

I'm unsure what size to choose, what should I do?

Do you have any special size recommendations for any shorter girls?

What is your smallest size in tights?

Mini Sizing

Sizing

How should I wash my aim’n set to preserve the colors?

Do I have to use a garment bag when washing my tights?

Can I put the tights in the dryer?

How do I care for my aim'ns when washing?

Lines in fabric

AIM'N Care

How can I join your Society Club?

Society club

How do I contact Customer support?

Contact us

My parcel hasn't arrived yet, what do I do?Updated a month ago